When will my order ship, and when will it arrive?
You choose your delivery date at checkout, and we ship your order overnight the day before. Special order items are seasonal and limited, and we source them to order, so the earliest available delivery date is usually about 48 hours later than for our regular fresh seafood. If you're ordering ahead for a holiday or event, just pick your date as usual. Delivery is available Tuesday through Friday, so your order never sits in a carrier facility over the weekend. Available delivery dates may vary with our seasonal store hours.
Can I order this with other items?
Yes, but we don't split shipments. Any order that includes a special order item ships complete once the specialty items reach our store. If you'd like your other items sooner, place them as a separate order.
How is it shipped?
Overnight only, by FedEx Priority Overnight or UPS Ground Overnight depending on your location, since fresh seafood has a strict 48-hour safety window once it leaves our Seattle facility. Continental U.S. orders ship by FedEx Priority Overnight for a $48 flat rate. WA, OR, and ID customers get discounted UPS Ground Overnight rates starting at $10. Full shipping rates by region ->
Do you ship to my address?
We ship to residential and business addresses across all 48 continental states, plus Alaska and Hawaii at a flat rate. We're unable to ship to PO boxes, FPO, or APO addresses.
What if my order arrives damaged or spoiled?
If your order arrives spoiled or you received the wrong product, contact us within 14 days of delivery for a refund or reshipment. We're not able to accept returns once an order has shipped, so if there's an issue, reach out right away. Full refunds & returns policy ->
